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Internet Credit Union Training                          
Serving  Industry  Professionals  Since 1998                          

 

 


Sample

Job Description

Employee: Robert Boyle
Title: Member Services Manager
Reports To: CEO
Reporting To This Position Are: 4 Member Services Representatives

Objective
Directs the activity of all member services programs and to ensure the safekeeping of member deposits.

Responsibilities

Supervise the teller activity to ensure prompt delivery of services to members and timely deposits of all credit union funds.

Develop and implement an effective collection program and provide monthly delinquency reports to the CEO.

Supervise the processing all IRA transactions including periodic payments, deposits, and over the counter withdrawals.

Work with attorneys regarding collections matters and maintain adequate records regarding recoveries and charge-offs.

Serve as loan officer and provide lending assistance to members during periods when the credit union’s loan processor is not available.

Coordinate the purchase of supplies assuring adequate inventories are maintained and properly controlled.

Coordinate the maintenance of the credit union facilities.

Perform all other duties as assigned.

 

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Last modified: April 25, 2004